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We have a warehouse for shipping to our customers. Warehouse address: 47TH St. Sunnyside, NY 11104
CUSTOMER SUPPORT
Shopping FAQ Answers
Payment FAQ Answers
Shipping FAQs Answers
5. How do I track my order?
After Sales FAQs Answers
1. What should I do if I have trouble logging in?
2. Can I get a discount if I make a larger order?
1. After making a payment, can I change my billing or shipping information?
2. How many payment methods do I have to pay for the order?
3. After making a payment, can I change my billing or shipping information?
4. How do I know if my payment has been received?
1. How do I change the shipping method?
2. How do I change my shipping address?
3. When will I receive my items after I place an order?
4. How do I know if my items have been shipped or not?
6. Why is my tracking number invalid?
7. If Customs duties are incurred, who is responsible for them?
8. If my items are detained by Customs, who is responsible for clearance of the items?
9. If a large order is delivered from China to my country, will Customs inspect my order?
10. What if my parcel is seized by Customs?
11. After payment has cleared, how long do I wait until my order is sent out?
12. Do you have a contact in the United States?
1. How can I cancel my order, before and after payment?
2. How can I return purchased items?
3. Under which circumstances would an item be able to be exchanged or returned?
4. Where do I return the item?